Qote
Focus on what matters
Services
Research
App Development
Beta Testing
Landing website
Marketing Strategy & Implementation
Industries
Productivity, Communication
Technology
React Native
Ruby on Rails
Amazon Chime & Transcribe
Firebase Cloud Messaging
Apple Push Notifications Service
Open AI Chat-GPT API
Check it out
Client
The client is a young Canadian entrepreneur, with lots of experience in the hospitality industry. Her need to have more efficient communications, as a business owner, was the reason why she started to build Qote with us.
Problem
Many businesspeople often conduct their business conversations through informal communication platforms that lack a history of what both parties have said and agreed upon. This leads to low accountability, information loss, and results in higher transaction costs due to low levels of trust and transparency.
The initial problem was too broad, so we conducted a Starty to clearly define an audience for the product – and also their key pains. We researched several segments: HR Recruiters, UX Researchers and Customer Experience Representatives.
None of these target audiences reported having an acute pain related to their business communication needs. Plus, there already existed a suite of tools designed specifically for each market.
Solution
The team pivoted to a completely different segment: Real Estate Agents. They are always on the run and their office is often their car, making it difficult to keep up with everything that is discussed or coordinated during the day.
Based on our research, we built an initial MVP to validate and test our core functionality: giving users an accurate transcription of their calls.
After some beta testing, we validated the core feature – but something was missing. After some more research, we built a second version which included many upgrades and an AI powered assistant that generates summaries and next steps for each call, based on the transcription.
Automatic transcriptions of your calls
- Stop taking notes with our automatic transcriptions
- Search for important information
- Star comments & filter them so that you can easily find what you’re looking for
- Share the transcription as a PDF
- Edit the transcription’s title
AI Assistant
- Auto generate a summary of any transcription
- Share & edit the summary with whoever you want
- Receive a suggested title for you transcription – so you don’t have to write it yourself!
Contacts
- Automatically add your contacts that have installed Qote to your contact list
Chat
- Send and receive text messages to and from your Qote contacts
- Share files through the chat
Results
Successfully guided the client towards a new market approach, honing in on a more specialized niche for increased focus.
Implemented cutting-edge AI solutions to effectively address and fulfill the user’s job to be done.
